The purpose of the smart actions is to empower your team. Out of Office (OOO) emails you receive can be leveraged with a few smart actions and can turn into calls.
Here is the workflow you can set up with your smart action to leverage all the data available in an automatic Out of Office message:
Here are a few things you can set up via the smart actions:
- Mark the email as read
- Mark the email never as important
- Send a reply template when the lead returns
- Send a new campaign to the alternative contact mentioned in the OOO message.
Here is an example of how you could set up your smart actions:
If you want to learn more about the reason we set up this action, view the article where we discuss this in detail: