Troubleshooting Auto-pilot Tasks

Amplemarket provides the ability to run LinkedIn tasks on the users behalf so they can save time. From time to time these actions may fail, when that happens, this tasks will either be skipped or converted to manual depending on that particular sequences settings. This article will take you through each of the reasons why these tasks failed and some steps that can be taken if they are converted to manual tasks. 

Task failures:

Connection Requests: A connection request may fail depending on the leads LinkedIn settings, there is a setting that requires others to submit the leads email address when sending a connection request. If this is the case and you have the leads email address (The one associated with the LinkedIn account) you can manually submit the request or skip the task.

Like last post: The most common reason this task will fail is that the lead has not made any posts on their account. If this is the case feel free to skip this step as it can not be executed manually either.

Message: There are two main reasons that LinkedIn messages could fail. The first being that you are not currently a first degree connection with this user. If you are using Inmail and the message still fails, it is likely that you have run out of Inmail credits. For both of these instances you would have to manually submit a connection request and resend the message or you could skip the task altogether. 

Voice message: Similar to an ordinary message, these tasks will fail if you are not already a 1st degree connection with the lead. To execute this tasks you would have to manually submit a connection request and resend the message. 


If you notice that all of the tasks LinkedIn tasks from a particular sequence are failing, check into the customer profile and click into a few of the leads LinkedIn URL's. We have noticed that when all of the tasks fail, it is often because the links to the leads LinkedIn profile are incorrect. If this is the case you will need to find the proper links from whoever gave you that lead list and re-sequence them. If you can not find the correct links, we suggest that you disable the LinkedIn steps for the sequence and let it run from there. 

Error messages:

a) Failed to launch autopilot actions on extension
"Can’t launch autopilot actions since a tab is already running automated actions"

If this error message shows up, please confirm if you have any browser tabs open where autopilot tasks are being executed, or were being executed. Sometimes the autopilot tasks have been completed, but you still need to close the tab, otherwise you won't be able to perform new autopilot tasks.


If you have any questions about LinkedIn auto-pilot actions please reach out to [e-mail]